Neurovirtual installed 12 beds at the Auxilio Mutuo Hospital in Puerto Rico, one of the premier hospital centers on the island and in the Caribbean. The management staff at the hospital learned about Neurovirtual products during an annual sleep conference, where they learned about a better option for modernizing and expanding their lab. Their initial purchase of 6 beds happened in December of 2015, and when the time came to expand, the hospital contacted Neurovirtual to add 6 additional beds and open a brand-new 12-bed lab with state-of-the-art technology, ensuring patient comfort and accurate diagnostics.
Neurovirtual provided in-depth training to the entire sleep staff, facilitating the learning curve, which is perhaps the easiest in the industry due to software features that are designed with the requests and comments of customers in mind, so it feels natural. To paraphrase their lead technician and lab manager, Enid A. Robles Borres, their experience with Neurovirtual has been extraordinary, and their transition has been very easy due to training and the responsiveness of the 24/7 technical support provided by Neurovirtual. The Neurovirtual system is a very sophisticated one, which has made doing their job much easier. They are truly happy with their experience and would highly recommend Neurovirtual equipment to other labs.
The Neurovirtual difference exists in many facets of the product offering, including intuitive software solutions and budget-friendly costing, however, the most important facet is ensuring that every customer is completely satisfied, and knows that Neurovirtual will always be listening for ways to improve their experience.